KEYNOTES

Jon works across Europe and beyond supporting emergency and disaster preparedness, research and innovation. Early training in marine oil & gas operations was followed by a long career in Emergency service leadership including 10 years as Chief Officer 6 of which also spent designing, creating and leading specialist national resilience capabilities (CBRN, USAR etc). As the chair of regional resilience arrangements and strategic coordination groups for crisis-hit communities, he led many large scale, wide-area incidents.

A qualified expert in the European Union Civil Protection Mechanism (UCPM), in 2015 Jon became Director of Training at the International Fire Service College designing solutions for re-shaping the fire & rescue and resilience sectors.

He now oversees an immediate network of RAN’s 200 crisis and disaster experts as well as facilitating the Crisis Management Innovation Network Europe (CMINE), a broader network of some 2000 European crisis and innovation practitioners supporting organisations such as the European Commission, the United Nations and many humanitarian NGO’s.

A member of advisory boards across Europe and the partner coordinator of many security / innovation and disaster resilient society research projects under Horizon programmes.

Jon is a proud recipient of the Queens Fire Service Medal, the highest award available for UK Fire & Rescue professionals.

We’ve come some distance in recent years recognising the importance of having practitioners and responders involved in mutually beneficial research activities. Indeed, the latest two Horizon research frameworks have explicitly required a number of first responder authorities / organisations to be included for a project to be eligible for funding.

In this key note speech, Jon Hall, a senior responder and designer of national and international disaster response capabilities will explore the attitude of practitioners and researchers to explore the value each place on the other and will look at some emerging strategies to make more effective mutual support a reality.

He directs the Center for Collaborative Systems for Security, Safety, and Regional Resilience (CoSSaR) a multi-disciplinary research and development environment where professionals from a wide range of entities (Federal, State, County, City, Tribal, International, Public and Private) team with university experts to align strategies, processes and investments in systems for security, safety and resilience. The recently completed Virtual Collaboration Center (VCC) supports Integrated Corridor Management in the Seattle I-5 corridor by the Seattle Fire Department, Seattle Police Department, Seattle Department of Transportation, Washington State Patrol, Washington State Department of Transportation, King County Metro Transit, and Sound Transit. The VCC has been transitioned to the Washington State Department of Transportation as an ongoing State-funded program.

Dr. Haselkorn has completed an NSF initiative to define the emerging frontier of “Humanitarian Service Science & Engineering” and has worked with the military on a number of projects, including the integration of DoD and VA electronic medical records and the Air Force’s strategic management of ICT under the threat of Y2K, a study published by the National Research Council.

Dr. Haselkorn has conducted foundational research in the area of intelligent transportation systems, including development of the first Web-based real-time traveler information system (Traffic Reporter, 1990). Dr. Haselkorn is founder and Co-Chair of the Faculty-Administrators Collaboration Team (FACT), an initiative within the Federal Demonstration Partnerships (FDP) to bring together faculty and administrator teams to explore their current relationships and collaborative efforts in support of the research goals of individual organizations and the national research enterprise overall.

The VCC co-creation process and the operational environment itself will be used to explore the advantages and challenges of co-creating information systems and digital collaboration environments that support people and agencies responsible for managing disruptions to systems that serve the public. The VCC demonstrates a new and innovative approach to collaborative, multimodal management of regional services.

From 2010 to 2020 she was the head of the HAwAI (Human Aware Artificial Intelligence) Research Team at LIG. She is an ex-President of the ISCRAM (Information Systems for Crisis Response and Management) Association and obtained the ISCRAM Distinguished Service Award in 2010. She is now an Honorary Member of ISCRAM. Dr. Dugdale is also the Vice-Chair of the IFIP (International Federation for Information Processing) Work Group on Information Technology for Disaster Risk Reduction (WG5.15). She was a Full Adjunct Professor (20% post) at CIEM (Centre for Integrated Emergency Management) at the University of Agder in Norway. During her CNRS sabbatical in 2019-2020, she was an invited researcher at the University of Aquila, Italy for 3 months and at CSIRO (The Commonwealth Scientific and Industrial Research Organisation), Melbourne, Australia for 4 months. In 2021 Dr Dugdale joined the Steamer research team at LIG.

Her research concerns modelling aspects of human behaviour at the cognitive, work and societal levels using an agent-based approach. Often, but not always, her agent-based models are used for simulations. Broadly, her work falls into the domain of Agent-based Social Simulation (ABSS). Following her background in artificial intelligence, Dr. Dugdale is primarily interested in cognition and interaction. Specifically, modelling the cognitive activities of human behaviour, the cognitive supports in our work environment and how groups of people interact in order to accomplish a task.

Dr. Dugdale has applied her work to many areas, but she is particularly interested in emergency rescue, crisis management, energy management, and pedestrian mobility in cities.

Indeed, our behaviours as anticipated by crisis managers and decision makers may differ greatly from what actually happens in real-life. Therefore, the results of anticipated evacuation procedures may be far from reality. Our actions in crisis situations are affected by a wealth of factors, amongst which are: our social ties to family, friends, places (such as home), or our attachment to our belongings; our cognitive biases; our knowledge or training of what to do in a specific crisis situation; our previous experience in crisis situations; our trust in others; and our perception of risk. This talk looks at the diversity of behaviours and the reasons behind them. Using an agent-based approach we have developed a suite of computer simulators concerning evacuation and experimented with what would be the evacuation outcome if we considered more realistic settings and behaviours.